Legal notice

Who we are

This website, alwaysmattersagency.com, is the showcase of Always Matters Agency, a studio devoted to web design and development and to brand identity for professionals and small businesses in Europe and the Americas.

Site owner and identifying details

Site owner: Always Matters Agency. The full identifying details required by Article 10 of Spanish Law 34/2002 on information society services and electronic commerce — name or company name, tax ID, address and contact email — will be published in this section.

Use of the site and intellectual property

Accessing and using this site requires no registration. What is stored on your device is detailed in the cookie policy. The contents (text, designs and graphics) are the property of the studio; you may quote them by linking to the source.

Terms of access and use

This legal notice governs access to and use of alwaysmattersagency.com, which is made available free of charge and without registration. Browsing the site means accepting it; if you disagree with any part, simply do not use it.

You agree to use the site lawfully, in line with this notice and in good faith, and not to use it for unlawful activity, to damage its systems, to introduce malicious code or to attempt access to non-public areas. Ordering our services is additionally governed by the terms of service published on this same site.

What you may do with the content

The text, design, code, graphics, applied typography, screenshots and other elements of this site are the studio’s work and are protected by intellectual and industrial property law. The name Always Matters Agency, the wordmark and the asterisk are the studio’s distinctive signs.

You may quote short extracts for information, comment or study, provided you state the source and link to the original page. That permission does not cover full reproduction, copying the design or the code, commercial reuse, or presenting our content as your own. For any other use, ask us in writing.

This site welcomes indexing and citation by search engines and AI assistants: that is why we publish an llms.txt file with a machine-readable summary. We ask for the same thing we ask of anyone: cite the source.

Responsibility for how the site works

We work to keep the site available, accurate and up to date, but we cannot guarantee it will be free of interruptions, errors or omissions. Access may be suspended temporarily for maintenance or for reasons beyond our control, and the studio is not liable for damages arising from those interruptions.

The information published is informative and commercial in nature. Prices, deadlines and features are those in force when published and may be updated; what applies to a specific order is what appears in its quote and its agreement.

The studio is not liable for damage to your device caused by third-party viruses, by your browser misbehaving or by outdated versions. This site downloads no software and runs no third-party code.

Links to other sites

When we link to an external page we do so to provide information; it implies no relationship with, approval of or control over its content. The studio is not responsible for the operation, accuracy or privacy practices of those sites, which are governed by their own terms.

You may link to this site freely, provided the link leads to a full page, does not reproduce our content inside another website and does not suggest a commercial relationship that does not exist.

Accessibility

This site is built to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA: contrast checked pair by pair, full keyboard navigation, alternative text, visible focus, respect for reduced-motion preferences and a coherent heading structure. The colour pairs and their ratios are annotated at the top of our stylesheet.

Accessibility is not a state, it is maintenance. If you hit a barrier — something you cannot read, press or understand with your assistive technology — write to the contact address in this legal notice describing the problem and the page, and we will fix it.

Prices and tax

Published prices are launch prices with tax already included, reviewable every six months. The total always appears in your order summary and at the payment gateway before you pay anything, with the tax itemised on the invoice.

Terms of service

The full terms of service — process, prices, payments, deadlines, right of withdrawal, guarantees and complaints — are published on the terms of service page and form part of every order.

Data protection

The processing of personal data related to this site and to our services is explained in the privacy policy, and what is stored on your device in the cookie policy. Both form part of this legal notice.

Changes

The studio may amend this legal notice, the presentation of the site and its content at any time for legal, technical or business reasons. The applicable version is the one published at the time of access, with the update date shown at the top of this page. The terms of an order already placed do not change because of a later amendment to this notice.

Governing law and jurisdiction

This legal notice is governed by Spanish law. For any dispute relating to the website, the parties submit to the courts of the owner’s domicile, unless the user is a consumer, in which case the court determined by consumer law applies — for consumers resident in the EU or the United Kingdom, the courts of their own place of residence.