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Always Matters Agency

We are in pre-launch: the website works and forms are really sent, but the studio is not yet taking orders.

Always Matters

The process, step by step

Everything by email, everything in writing, no meetings. This is the whole order from start to finish.

  1. Choose your pack and send the request

    A one-minute form, no phone number. We reply within 48 hours with a fixed quote and the next steps.

  2. Payment 1: 50%

    By bank transfer, with proof of payment. As soon as it arrives, your project gets moving that same day.

  3. You send us your content

    Texts, photos and contact details, with our simple guide. If anything is missing, we tell you the same day, listing exactly what.

  4. We build and publish in 7 calendar days

    The clock starts when we have complete content and payment 1 (10 days for multi-page). Calendar days: weekends count. And you never wait in the dark: you will watch your website take shape day by day, with visible progress until delivery.

  5. You see your website live and pay the rest

    Payment 2 after seeing the site on its domain. Then one included round of changes, delivered within a maximum of 7 calendar days.

  6. Full handover

    You receive the project email account, every password and the access codes with a mini-guide. The domain and the site are yours; you can revoke our access whenever you want.

See the maintenance plans →

Performance guarantee

Your website scores 95 or more out of 100 in all four Lighthouse categories (performance, accessibility, best practices and SEO) and passes agentic browsing at 3 out of 3, measured on mobile against the production URL.

Conditions

  • Measured with Lighthouse 13.x in an incognito window, mobile profile
  • Against the production URL, within 7 days of delivery
  • Thresholds: LCP ≤ 2.5 s · INP ≤ 200 ms · CLS ≤ 0.1

Exclusions

  • Changes made by the client after handover
  • Third-party content or code added later
  • Hosting provider infrastructure incidents
Mobile 100 out of 100 in Performance, Accessibility, Best Practices and SEO, and Agentic Browsing 3 out of 3 (Mobile) Desktop 100 out of 100 in Performance, Accessibility, Best Practices and SEO, and Agentic Browsing 3 out of 3 (Desktop)

Check it yourself →

If we are late, we pay

If the studio misses the deadline through its own fault, we apply a 25% discount on the total, upon written claim by email. Published here so you can hold us to it.

And if payment 2 never arrives

Without payment 2 within 14 calendar days, the site is unpublished (with written notice). After 60 days it is deleted and the domain released. After handover you can ask us to remove all access, or change the passwords yourself.

New domains only

We always work with a brand-new .com domain, bought at registrar cost and managed by the studio; the yearly renewal is on you. Already have a domain, or want to migrate a site? That's a custom quote: tell us in the form.

Your accounts, set up properly from day one

For every project we create a fresh email account that anchors every other account, with your written authorisation. We never link your phone or use SMS verification: where a second factor is required we use TOTP codes, and at handover you receive email, passwords and codes with a mini-guide.

One example with every figure

Self-employed nutritionist in Spain. Health & Wellness pack plus a third language. Signs on Friday 07/08/2026 at 10:00 and sends complete content and payment 1 on Monday 10/08/2026 at 14:00.

One example with every figure
ItemAmount
Health & Wellness pack300,00 €
Third language (additional)25,00 €
Subtotal325,00 €
VAT (21%)68,25 €
Total393,25 €
Payment 1 (50%, half-up rounding)196,63 €
Payment 2196,62 €
Committed deliveryMonday 17/08/2026 at 14:00
If we miss it: 25% discount98,31 €

The same order, from another country

  • German company with a valid intra-EU VAT number: €325.00 without VAT (reverse charge), in two payments of €162.50.
  • Private client in France: €390.00 with French VAT (20%) applied automatically.
  • The same client later adds the Care Plan: €87.00 + €18.27 VAT = €105.27 per quarter.
from 250,00 € Get started